Data & Privacy

Privacy Policy

Last updated: October 2024 • Compliant with Digital Personal Data Protection (DPDP) Act

1. Commitment to Privacy

At CalmTheory, we believe that education should be calm, distraction-free, and respectful of your personal privacy. We do not sell your personal information, run third-party advertising trackers, or harvest unnecessary background data.

2. Information We Collect

We only collect information necessary to deliver and improve our learning services:

  • Contact Information: Email address provided during early access registration or account creation.
  • Learning Preferences: Primary study goals, focus areas (e.g., Exams, Certifications, Concepts).
  • Learning Progress & Telemetry: Answers submitted, recall accuracy, review schedules, and conceptual mastery metrics to power personalized spaced repetition.
  • Technical Data: Basic browser type, operating system, and essential diagnostic logs to maintain platform stability and security.

3. How We Use Your Information

Your data is processed strictly for the following purposes:

  • Providing active recall practice, cognitive analytics, and customized learning paths.
  • Communicating early access invitations, system notices, and product updates.
  • Preventing unauthorized activity and maintaining service uptime.
  • Analyzing aggregated, non-personally identifiable metrics to improve pedagogy.

4. Data Sharing & Third Parties

We never sell or lease your personal data. We only share data with trusted infrastructure providers (such as cloud hosting and transactional email services) who comply with strict confidentiality and data protection standards.

5. Data Retention & Security

We implement industry-standard encryption, role-based access controls, and secure infrastructure to protect your personal information against unauthorized access, loss, or alteration. We retain data only for as long as needed to fulfill our educational service or comply with legal requirements.

6. Your Rights & Account Deletion

Under applicable Indian privacy regulations (including the Digital Personal Data Protection Act, 2023) and global standards, you have the right to access, correct, review, or permanently delete your personal information at any time. You can submit an account deletion request directly through our dedicated Account Deletion page.

7. Jurisdiction & Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes related to data privacy or the handling of personal data shall be subject to the exclusive jurisdiction of the courts in Bengaluru (Bangalore), Karnataka, India.

8. Grievance Officer & Inquiries

In accordance with the Indian Information Technology Act, 2000 and DPDP Act rules, you may contact our designated Grievance Officer for privacy questions or concerns:

Grievance Officer, CalmTheory

Email: privacy@calmtheory.in

Bengaluru, Karnataka 560102, India